Terms and Conditions

Welcome to Golden Wish Haven ("Website"), located at https://it.goldenwishhaven.com/. These Terms & Conditions govern your access to and use of the Website and its related services, including browsing, viewing hotel listings, and contacting us for booking-related assistance.

1. Who We Are

This Website is operated by: DIGITAL HOLDINGS LTD
Company Number: 12954513
Registered Office: Aperture, Pynes Hill, Exeter, EX2 5AZ, United Kingdom
info@it.goldenwishhaven.com

Golden Wish Haven is an informational platform that showcases and reviews luxury hotels, eco-friendly hotels, and licensed offline casino hotels in the Czech Republic . We do not operate any hotels or casinos directly, nor do we process payments on the Website.

2. Nature of Our Services

  • We do not sell or process any transactions directly on our Website.
  • We do not provide gambling or financial services.
  • All content is for informational and educational purposes only.
  • Hotel bookings, when requested via our contact form or email, are handled manually through hotel partners.

3. User Eligibility

By accessing or using the Website, you confirm that:

  • You are at least 18 years old.
  • You agree to use the Website only for lawful purposes.
  • You understand that information about casino hotels is intended solely for adults aged 18+ and provided in accordance with responsible gambling guidelines.

4. GDPR & Data Privacy

Golden Wish Haven complies with the General Data Protection Regulation (GDPR).

We collect the following user data:

  • Name and email (via contact form)
  • Google Click Identifier (GCLID) for enhanced conversions
  • Cookie consent preferences via Cookiebot

We do not collect or store:

  • Financial or payment data
  • Sensitive personal data

Your data is stored for up to 13 months or until you withdraw consent. You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Exercise your right to be forgotten
  • Withdraw consent at any time

To exercise your rights, email us at info@it.goldenwishhaven.com.

5. Cookie Usage

Our Website uses cookies to improve user experience, support functionality, and assist with analytics and marketing through:

  • Google Consent Mode
  • Google Tag Manager
  • Google Analytics
  • Enhanced Conversions via GCLID

Consent is managed through Cookiebot. See our Cookie Policy for full details.

6. Limitation of Liability

Golden Wish Haven provides third-party hotel information for convenience only. We do not guarantee the availability, pricing, or quality of any hotel listed.

We are not responsible for:

  • Errors in hotel descriptions
  • Issues during or after a booking
  • Casino regulations or gaming availability

All hotel-related services and accommodations are subject to the terms and conditions of the respective hotel.

7. Cancellation & Refund Policy

To cancel a hotel booking initiated via our platform:

  • Contact us at info@it.goldenwishhaven.com or via the Contact Us form.
  • We will assist in coordinating with the hotel for cancellation.
  • Refunds are issued by the hotel through your preferred payment method within 7 business days.

8. Responsible Gambling

Golden Wish Haven only features licensed offline casino hotels. We do not promote or offer any gambling services. All casino-related content is informational.

We support responsible gambling. For guidance and support, visit:

9. Intellectual Property

All content on this Website is the intellectual property of Golden Wish Haven or its content providers. Reproduction or use of content without permission is prohibited.

10. Modifications

We reserve the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

For questions about these Terms & Conditions, please contact us at: info@it.goldenwishhaven.com

Thank you for using Golden Wish Haven.

Last updated: March 2025

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