Privacy Policy

Golden Wish Haven (https://it.goldenwishhaven.com/) is committed to protecting your privacy and handling your personal data responsibly and in compliance with the General Data Protection Regulation (GDPR), Google Consent Mode, and Google Ads policies.

1. Who We Are

DIGITAL HOLDINGS LTD
Company Number: 12954513
Registered Office: Aperture, Pynes Hill, Exeter, EX2 5AZ, United Kingdom
Email: info@it.goldenwishhaven.com

Golden Wish Haven is an informational platform offering curated reviews of luxury hotels, eco-friendly hotels, and licensed offline casino hotels in the Czech Republic . We do not collect payment information or offer any gambling or financial services. All published content is strictly for informational purposes.

2. What Data We Collect

When you interact with our Website, we may collect the following information:

  • Your name and email address (submitted via the Contact Us form)
  • Cookie consent preferences (via Cookiebot)
  • IP address and browser data (anonymized)
  • GCLID (Google Click Identifier) for enhanced conversions in Google Ads

We do not collect:

  • Payment or financial information
  • Sensitive personal data

3. Why We Collect Your Data

We collect and process your data to:

  • Respond to your inquiries and requests
  • Assist with hotel bookings and travel-related services
  • Track website performance and improve user experience (Google Analytics)
  • Optimize our Google Ads campaigns using enhanced conversions and offline tracking
  • Ensure compliance with cookie consent requirements via Google Consent Mode and Cookiebot

Your data is never sold, rented, or shared with third-party marketers.

4. Data Storage & Retention

Personal data (name, email, cookies) is stored securely and:

  • Automatically deleted after up to 13 months, or
  • Deleted upon your request, or
  • Removed if you unsubscribe

We comply with your right to request deletion at any time under the right to be forgotten principle.

5. GDPR Rights

As a data subject under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request data deletion
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us at: info@it.goldenwishhaven.com or use the Contact Us form on the Website.

6. Cookie Use

We use Cookiebot to manage user cookie consent and ensure compliance with GDPR and Google Consent Mode. Cookies may be used for:

  • Website functionality and preferences
  • Google Analytics and performance tracking
  • Google Ads conversion tracking (including GCLID)

For full details, please see our Cookie Policy.

7. Responsible Casino Content Notice

Our Casino Hotels page features only licensed, physical offline casino hotels. Golden Wish Haven does not offer or facilitate gambling services. The following resources are linked for responsible gambling education:

All content related to casino hotels is intended for users aged 18 and older. We promote responsible gambling and comply with applicable advertising laws and platform policies.

8. Booking & Refunds

Bookings are not processed through our website. To cancel a hotel booking and request a refund, please contact us via:

We will help coordinate cancellation and refund through the hotel, processed using your chosen payment method within 7 business days.

9. Updates to This Policy

This Privacy Policy may be updated to reflect changes in our practices or legal obligations. The "last updated" date will reflect the latest version.

For any questions or concerns, please contact: info@it.goldenwishhaven.com

Thank you for trusting Golden Wish Haven.

Last updated: March 2025

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